What UK service businesses actually need to know about AI in 2026.

No vendor spin. No jargon. Just definitions, data, and how it applies to your business.

What is an AI voice agent for a service business?

An AI voice agent answers business calls in natural language, qualifies the enquiry, and books appointments directly into your calendar — 24/7. Unlike an IVR menu, it holds a real conversation. The average UK service business misses 73% of calls after 5pm; an AI voice agent recovers them.

How much does an AI receptionist cost for a UK service business?

AI receptionist services typically range from £47 to £500+ per month depending on volume and features. The AIgency AI Front Desk starts at £167/month and includes 24/7 call answering, missed-call text-back, and automated appointment booking.

How does AI lead follow-up work, and why does the 5-minute rule matter?

A Harvard Business Review study found that the odds of converting a lead drop by over 400% if you wait more than five minutes to respond. UK service businesses average 3.5 hours — our AI agents reply in under five minutes, 24/7.

The AIgency home · Q&A · Blog