What UK service businesses need to know about AI in 2026.

No vendor spin. No jargon. Just definitions, data, and how it applies to your business.

What is an AI voice agent for a service business?

An AI voice agent answers business calls in natural language, qualifies the enquiry, and books appointments directly into your calendar, 24/7. Unlike an IVR menu, it holds a real conversation. Trades often miss calls while on a job or after hours; an AI voice agent answers them.

How much does an AI receptionist cost for a UK service business?

AI receptionist services typically range from £47 to £500+ per month depending on volume and features. The AIgency AI Front Desk starts at £167/month and includes 24/7 call answering, missed-call text-back, and automated appointment booking.

How does AI lead follow-up work, and why does the 5-minute rule matter?

A Harvard Business Review study found firms that replied to a lead within an hour were about seven times more likely to qualify it than those that waited longer. Many small businesses take hours to reply. Our AI agents reply in minutes, 24/7.

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